Find quick answers below regarding TCG submissions, turnaround deadlines, Halifax 4K vault security, declared values, and shipping at NCGS.
We are strictly dedicated to Trading Card Games (TCG). This includes Pokémon, Magic: The Gathering (MTG), Disney Lorcana, One Piece, Yu-Gi-Oh!, Flesh and Blood, Star Wars: Unlimited, and other major TCG card releases.
No. To maintain absolute expertise and lightning-fast turnaround times, we do not grade sports cards. Your TCG collection gets 100% of our focus.
Express (Regal), Ultra (Monarch), and 1-Day (Imperial) tiers have no minimum requirements. Our Sovereign Commoner bulk tier requires a minimum of 50 cards per submission, while Sovereign Knight requires a minimum of 15 cards and Sovereign Noble has no minimum.
Your turnaround clock starts the business day after your submission is safely checked into our Halifax facility (when incoming tracking marks “delivered”). Turnaround ends when UPS accepts our outgoing package.
If a card’s graded market value significantly exceeds the tier limit, we will contact you to adjust the tier level before shipping. For our Imperial tier, values over $5,000 incur a standard upcharge of $10 per extra $1,000 in value to ensure appropriate return transit insurance coverage.
Yes. Operational efficiency is a core value at NCGS. If your submission misses its processing deadline due to an internal delay, we will proactively credit you the price difference of the slower tier.
Your collection is protected by a strict, military-grade chain of custody. Our Halifax facility utilizes 24/7 climate control, restricted secure-vault access, and comprehensive 4K video surveillance covering the entire processing cycle from unboxing to final slab sealing.
Our grading process includes strict authenticity testing. If a card is found to be counterfeit or artificially altered, it will be rejected and returned unslabbed. The grading fee is non-refundable, as the full expert evaluation process was still performed.
We use premium, heavy-duty, sonic-welded acrylic holders designed to resist UV rays and impacts. Every slab features our signature crown logo and a tamper-evident holographic security label.
Currently, NCGS operates as a secure, mail-in-only facility in Halifax, Nova Scotia, to maintain maximum security protocols. However, we do have a local drop-off location in Halifax at the Lacewood UPS. Regional card show submissions will be announced on our social channels in the future.
Yes. We proudly serve collectors across Canada, the United States, and international TCG communities. All return shipments are packed with industrial-strength materials and dispatched with full tracking and signature delivery confirmation.
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